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SPECIAL NOTE: WE SEEM TO BE HAVING SOME DIFFICULTY IN GETTING CONSISTENT E-MAIL COMMUNICATION BACK AND FORTH BETWEEN SOME CUSTOMERS AND US, NAMELY ONES WHO USE YAHOO AND HOTMAIL, PROBABLY DUE TO YOUR SPAM FILTER. WE CHECK *OUR* SPAM REGULARLY FOR KEYWORDS LIKE "WJ, ZJ, XJ, TJ, JK, JEEP, CHEROKEE, GRAND" AND SO ON, BUT WE ARE STILL NOT GETTING SOME MESSAGES. IF YOU HAVE NOT GOTTEN A RESPONSE WITHIN 48 HOURS, PLEASE CHECK YOUR SPAM FILTER AND/OR RESEND YOUR MESSAGE WITH THE WORD "JEEP" IN THE SUBJECT. WE *NEVER* DELETE CUSTOMER E-MAIL MESSAGES WITHOUT RESPONDING TO THEM. |
Hi everyone! I'm happy to assist you in answering questions about our product lines found on our website if you shoot us an e-mail. In order for me to prioritize my day efficiently, please click on one of the following e-mail addresses that most appropriately describes the intent of your e-mail. (if you need to send me an attachment, e-mail me for details on how to NOT get your e-mail deleted by my e-mail system)
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NOTE: If you'd like to spend some time with me on the phone or by e-mail to consult you on what sort of setup is going to work best for your needs and budget, I offer consultation sessions HERE. All fees are FULLY REFUNDABLE on your first order. I have spent a LOT of time under Cherokees and Grands alike and have a TON of useful information floating around in my head about what fits, what hits, and what works well (and what totally sucks also). My humblest apologies, but I can no longer give the FREE advice I used to give, due to the 70+ hour weeks that I put in during much of 2003, 2004, AND 2005, consulting and giving advice to people who posed as customers in order to use my experience, advice, and time to make a purchase at a local shop after I helped them out, or even worse, purchased from one of these inexperienced "false store-fronts" that you find all over the Internet, working out of their bedroom, who beat my price by a buck, but who would never have been able to answer the vehicle specific questions they had. (and no, I'm not bitter, even though it sounds that way, lol...just completely worn out from giving so much of my time away). |
So, if you have
questions about your Jeep and/or the components on it, what fits
with what, what works well and so on, you might
want to either post a message or search the wealth of knowledge
in the
archives at
www.mallcrawlin.com,
www.WJJeeps.com,
www.jeepforum.com,
www.nagca.com,
www.jeepsunlimited.com or
www.naxja.org. I can also make myself
available to you on a consultation basis (via telephone, my dime) if
you are not able to find the specific information that you are
looking for OR if you would like to take advantage of my
"tried-everything-on-the-market-at-least-once" experience in
building my own Cherokees and Grands so that you can avoid the
pitfalls that I've ventured into. Fees are 100% FULLY
creditable toward your future purchase, or if you need
consulting on something that I don't sell, that's not a problem
either. For rates,
CLICK HERE. (when you see
what I charge, you'll quickly realize that this is not the
source of my
retirement fund, LOL.) In the future, I WILL
again offer this free advice service after I can grow large
enough to have a full-time person employed to do ONLY that (It's
literally a 40+ hour week doing JUST that!) Unfortunately
it is simply too resource-intensive to do all by myself AND run
the shop and update the website and do inventory and order
supplies and make hardware packages and weld Rock Sliderz®
and write checks for the payables and confirm orders and develop
new products and, and, and....
If you'd like excellent but inexpensive advice or overall consultation on your Jeep build-up project, troubleshooting, or on replacement parts, click HERE for information on rates per segment
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Note: When you e-mail us, please put "Jeep" in the title so that our spam filter won't drop your e-mail accidentally into the "Spam Box". Another Note: I am completely overwhelmed right now with e-mails and phone calls, so please be patient with us and give me a few days to get back to you. I'm doing the work of about 3 people right now. If it's urgent, please mention that in the subject line of your e-mail or in your phone message and I'll try to get back to you sooner. Thanks, Kevin |
For Payment options OTHER than clicking the "Buy Now" button on the website, click HERE.
| MANUFACTURING DIVISION | PERFORMANCE DIVISION | |
| If we MANUFACTURE the item you are inquiring about, please use this address: | If we do NOT manufacture the item you are inquiring about, please use this address: | |
| bryant@kevinsoffroad.com | orders@kevinsoffroad.com |
If it's been 10 *BUSINESS* days (not calendar days) and you've not received your order and would like to know the status, please e-mail us at: wherearemyparts@kevinsoffroad.com. I'm sorry that we don't have an automated process that you can check your order on. That's in the works on the new website.
With me being the only one here in the office, we're not really set up to efficiently answer the phone the entire business day and get everything else done that we need to do on a daily basis, so please e-mail one of the two addresses above.
Thank you so very much in helping me prioritize my time most effectively.
Very Sincerely, Kevin
