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Specializing exclusively in *HIGH-END QUALITY* Parts and Accessories for Grand Cherokees, Cherokees, and Wranglers

602-841-3355 | 3464 West Earll Drive | Phoenix, AZ 85017      

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World-wide Shipping Internationally

 

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Note: International shipments are around twice the work and will take more than twice the time that a domestic shipment takes.  The reason for this is that we have to have vendors ship everything to us in-house (instead of drop-shipping direct) and then we have to inventory everything, follow up when vendors don't ship right away, and then box and palletize your order.  The last piece is the one that holds up the entire order, of course, unless you want us to ship partial, which costs more money.  Then, it takes 1-1/2 to 3-1/2 weeks to transport to your address, depending on where you are in the world.  Please be patient with us...we are not purposely delaying the shipment of your items for any reason , other than the fact that it is not ready to ship quite yet.  Thanks for your understanding. Kevin

Thank you for your interest!  Though all shipping prices stated in this website are based on the 48 US States,  I've received a lot of correspondence from Jeepers in other parts of the world who would like to get some USA-built products on their Jeeps.  I'm happy to ship to you ANYWHERE in the world via the US Postal Service (least expensive) or DHL or FedEx (quickest), but there is a minimum order of $150 USD in effect.  Shipping via a carrier other than UPS is also a benefit to those who live in countries that UPS acts as their "customs broker", as there has been some talk of UPS holding packages "for ransom" and demanding "customs broker fees", sometimes to the tune of 20% of the sale.  See this link HEREHere is the backup from UPS's website that talks about Customs Brokerage Fees: HERE.

Payment Methods for International Shipments

Wire Transfers: Our preferred method of accepting payments from your bank to our bank directly, and it's less expensive than using a credit card. It also protects us from would-be criminals who steal credit card numbers and/or deal in fake money orders.  There are no additional fees to you for the transaction originating from outside the US or Canada.  If this creates a major hard-ship for you, please let me know via e-mail, and we can discuss alternates if you are strongly against wire transfers.

Credit Cards: Due to the high rate of would-be criminals operating out of the Middle-East and Asia,  we have suspended accepting credit cards for International orders (Canada is the only exception). 

Canada:  Evidently our credit card processor counts you guys as US (for better or for worse, lol) as there are no additional fees to process the transaction that we are billed for.  However, UPS is brutal on "customs brokering fees", so be forewarned on that.  I will have the option to ship via DHL in the future, and that may be less expensive.  More to come as I have info available.

Western Union:  we do accept Western Union, but you will be responsible for all fees on your end, as well as an additional $45 fee to us because of the time that this method of payment takes us to complete.

 Here's how this works for smaller items we can ship via USPS:

Bear in mind that typically you get the best value for shipping if the weight is as close as possible to the maximum weight that the USPS allows to your country.   If there is a particular part or parts on my website that you or your Jeep club is interested in, E-MAIL me your Jeep's year and model and the part (s) you are interested in, and I'll get you an estimated weight for it.  (If you get several members of your Jeep club involved, I will give you a better discount to thank you for the extra business)  Then, simply go to www.USPS.com, choose your country from the list, and plug in that weight to get an estimated shipping cost.  I am happy to do this for you as well, but I won't have the time to try splitting the weight into separate boxes to see if there is another less expensive option, whereas you may be able to find some time to save yourself some money.  The US Postal Service is notorious for having different rate schedules for different weights and times of delivery.

Lastly, we finalize the order, selecting the delivery option that best fits your needs as well as an estimated cost based on that weight.  Then, go to www.PAYPAL.com and create an account or log in, click on "send money" to "orders@kevinsoffroad.com" and I will then receive an order from them (PayPal) with all your information in it.  I can also accept Western Union, but there will be a $45 fee because of the time that it takes me to complete the transaction.  I'll confirm the order with you via e-mail and get the items ordered up to arrive my shop, typically within a week's time...sometimes a little longer.  If it's a product that I build in-house, I can generally have it ready to go in under 48 hours.  I'll carry it down to the post office for you the next time I go (normally I go at least once a week), and will ship it out, requesting any add'l funds from you for shipping if it was more than what we estimated at that time. 

My charges for this service are as follows:

I charge a $20 surcharge for my travel time to use USPS because it takes us a lot longer than just spitting out a UPS label and having our driver come and pick it up.  We also charge $10 every 15 minutes it takes me to unpack boxes, repack boxes, stand in line, fill out customs forms and mail boxes (typically it takes 30-60 minutes total for most small or medium sized orders depending on how long the line is at the Post Office that day, so your bill for my services would be $30 with no line, and $10 additional for every quarter-hour I have to be there on your behalf). 

If I need to transfer items into larger boxes, I charge only my cost per box, typically between $.75 to $2.50 each.

That's all.  No other charges!  If you figure out how much that same package would cost if you had me send it via www.UPS.com or www.FEDEX.com, I think you'll see what a good value this service will be to you.  I can also accept packages from other Offroad shops (who WON'T ship out of the Country) on your behalf for $5/package plus outbound postage.  So far we've established happy customers in Sweden, Japan, Switzerland, England, Ireland, Poland, Iceland, Malaysia, Portugal, Spain, Germany, Norway, Peru, Venezuela, Australia, New Zealand, France, United Arab Emirates, Greece, Italy, and looking forward to helping more International Jeepers as time goes on.  Please let me know how I might further assist you and your fellow International Jeepers!  And, if you'd like to sign our guest book, click HERE.

Thanks, Kevin

P.S. Due to popular request, I need to write this note.  Please don't ask us to falsify information with respect to invoice amounts on customs forms for two reasons:

1) I am only able to insure your shipment for the amount claimed on the customs forms.  If you purchase $500 in product, I put down $25 on the invoice, and the shipment gets lost, you are going to get a check for exactly $25, and then you're going to pick up the phone and give ME a hard time about it, even though we were trying to do you a favor.

2) I'm not in the business of trying to explain myself in a court of law and paying fines for falsifying records, and THEN having to pay for YOUR customs fees.  I'm sorry...governments suck, and they tax us way too much...I realize this, but I just can't take this risk.  I have a family that depends on me to provide for them...which would be hard for me to continue doing from Alcatraz Island or Guantanamo Bay.  At your request, we can, however, separate the inbound and outbound shipping from the product cost, and make you up two separate invoices, so that you're not paying customs fees on shipping costs.

 Here's how this works for larger items we can't ship via USPS:

If you are looking for one of our larger items that we can't take to the post office (Bumpers, Roof Racks, Rock Sliderz, etc...) then we can ship those items via a "Non-Vessel Operating Common Carrier", or NVOCC for short.  Essentially, what they do is combine a BUNCH of smaller shipments that are leaving the U.S.A. for a common destination, put everything into a cargo container, and then ship it to that destination, where they have a service in your country that will open the container, sort the shipments, and forward along your shipment to you at your address.  It's a great service, and not terribly expensive.  We will ship our items via OUR carrier to a U.S. address (normally in a port city) and you will need to deal with paying the NVOCC directly, as well as any import taxes. 

 

Though I would LOVE to help you with this task, I don't have the time to do much more than give you a link to their websites and have YOU search out the best NVOCC for YOUR area.  I can provide you with the weights and the sizes of the shipment, but if I become involved any further than that, I will need to charge you by the 15-minute segment at a rate of $25. Thanks for your understanding. -KF-

Here is a link to some of our Freight Cargo Dimensions

And here are some links to some Non-Vessel operating Common Carriers (Freight Forwarders) (or Google "NVOCC"):

http://www.business.com/directory/transportation_and_logistics/intermediaries/non-vessel_operating_common_carrier_nvocc/

http://www.nvocc.com/

http://www.shipping-worldwide.com/

http://www.nvocc.ws/

http://www.iesltd.com/

http://www.allisonshipping.com/about.htm

 

 

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